In this work, we obtain an expression for the total observational frequency shift of photons emitted by massive geodesic particles circularly orbiting a black hole in a general spherically symmetric background. Our general relations are presented in terms of the metric components and their derivatives that characterize the black hole parameters. As a concrete example of this general relativistic approach, a special case is studied by applying the formalism to a nonsingular black hole conformally related to the Schwarzchild solution that possesses a length scale parameter and an integer parameter in addition to the black hole mass. Besides, we express the nonsingular black hole mass in terms of the observational redshift/blueshift. Finally, we investigate the effects of the free parameters of the conformal gravity theory on the observational frequency shift and compare results with those of the standard Schwarzschild black hole.

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