On a fractional queueing model with catastrophes

A $M\mathrm{/}M\mathrm{/}1$ queue with catastrophes is a modified $M\mathrm{/}M\mathrm{/}1$ queue model for which, according to the times of a Poisson process, catastrophes occur leaving the system empty. In this work, we study a fractional $M\mathrm{/}M\mathrm{/}1$ queue with catastrophes, which is formulated by considering fractional derivatives in the Kolmogorov’s Forward Equations of the original Markov process. For the resulting fractional process, we obtain the state probabilities, the mean and the variance for the number of customers at any time. In addition, we discuss the estimation of parameters.