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In this paper, we consider five models of heavy-tailed queues involving Mittag-Leffler distributions that generalize the classical queues. These models are suitable modifications of previously defined models in such a way that the classical queue can be recovered by a suitable selection of parameters. We provide the distribution of inter-arrival and service times of both the original and modified queueing models. We then study the scaling limits of all the proposed models and we argue that the behaviour of the limiting processes can be used to characterise the traffic regime of the queues.

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